SysAid Software
If you are searching for a help desk solution, you’ve got the right choice with SysAid. Come to think of it, with the increasing number of user based, there are about 60,000 companies that are searching for the help that SysAid can offer. The great news about this system in fact is that it is easy to use and there are other features which even the IT department also needs so that it can resolve the support issues which are also technology related.
This particular software is also designed along the help of IT professionals. Then, it will be used regardless of the size of the business or the different industries. There are a lot of advantages in using this product. One of the great features is that it can be used after speedy implantation and installation. Apart from that, this help desk solution is also developed with streamlining goal for the IT management. This particular is ideal in the sense that IT service providers and professionals can automate effectively the help desk. With that in consideration, it allows the person to control, manage and remotely analyze the assets. Even the network elements can also be monitored.
If you are having problem when it comes to problem management, the SysAid can surely create effective change in your establishment. Once you already have it, this can be right away installed through the server and will soon be accessed on the web. If you are wondering whether this is also built to be accessible for mobile application, well the answer is yes. In fact, this can be accessible for Blackberry, Andoid, Windows Phone and iPhone at the same time. You can surely help your service professionals so that it will help to determine how and when you could escalate for the support challenges.
The function of asset management will help to manage and track the hardware and software at the same time. This is also good for tracing the service and inventory history. It has been founded since the year 2012 and was then dedicated to the best practices of the ITIL.
The SysAid is generally a solution that is all-in-one. There are three versions for this product and it includes pro, free and the enterprise. If you wanted that the features will meet the certain needs of your application, you can try the free version that first. Then, this is your way to determine whether it will be a great help for the organization.
After its launch on the year of 2010, there are a lot of installations made with the use of SysAid. There are some who wanted its capacity for asset management while the others prefer it to be the desk software. There is nothing to lose. Judge through the free version and see whether this solution is what you are searching for. Both rich and feature and simple to use, the SysAid will be your real aid to resolve the security IT issues of your business. Not to mention that it even supports for mobile applications to all smartphones.
