Telax Hosted Call Center Software
Telax Hosted Call Center is a comprehensive customer relationship management (CRM), marketing automation system, and sales management software. With its integrative capability, Telax Hosted Call Center is the best solution that will eliminate issues and anomalies. It streamlines interaction with customers and increases the performance of the organization.
Mid-market enterprises to large corporations can benefit from the power of Telax Hosted Call Center to enhance their productivity and efficiency. Large businesses that operate in various branches and regions, it is very important to have an integrated network that will work on different details of the organization. Education, financial and banking, government, healthcare, manufacturing, and other vertical markets are reaping benefits of Telax Hosted Call Center.
Telax is one of the leaders in developing business solutions across different channels. With its experience in handling customers and organization, Telax understands what each organization needs. Telax Hosted Call Center focuses on functionality, rather than on the hardware component of the network.
Telax Hosted Call Center is supported by Windows operating systems. The deployment of the software-as-a-service application helps users to track and access Telax Hosted Call Center anywhere at anytime. As a global solution, the solution supports the English language. It incorporates business English to ensure proper consideration of all aspects.
Telax Hosted Call Center is packed with capabilities and modules that are relevant and directed to the needs of mid-level enterprises and large corporations. Reporting of anomalies and concerns is simplified with its dashboard system. Analytics and business metrics reach the business manager’s attention fast and easy. It provides additional forecasting capability to help streamline data gathering for informed decision-making process.
As a full customer relationship management (CRM) solution, Telax Hosted Call Center works with a defined call center management. The integration of the customer service ensures that the organization is working for the benefit of the organization. The easy-to-use interface increases the capability of Telax Hosted Call Center to navigate and access customer interaction.
Workflow Management improves the power of Telax Hosted Call Center to expand its reach within the market audience. Instead of focusing on how to streamline sales and marketing activities, the organization has a better procedure on how to match process, resources, human workforce, and the organization’s alignment of goals and objectives. In the same manner, it is very important to powerfully enhance the sales automation system. Contact Management uses the central database network to coordinate lead generation, nurturing, and harvesting. It is to send mails and promotional materials to the customer base with the aid of Telax Hosted Call Center.
For the security of Telax Hosted Call Center, it uses a strong encryption tier-level protocol to avoid third-party intrusion and interference. Administrators can create profiles and manage permission to those who can access the network. Otherwise, it is impossible for unauthorized users to access the database.
For more than 4 years, Telax Hosted Call Center has transformed strengths of organizations. It can be deployed on business networks easily and seamlessly. With the affordable package, a 24/7 customer and technical supports are available to aid users in the implementation of the business solution.
