Microsoft Dynamics CRM
Microsoft Dynamics is a feature-rich and intuitive business solution for companies that need a comprehensive customer relationship management (CRM). Through the reach of the Internet infrastructure and social networking, businesses are empowered to grow and expand. The objective is to create a massive structure to amplify the selling capability of the firm.
Pre-defined modern strategies and innovative tools in marketing can help to drive sales and higher profitability. Microsoft Dynamics CRM works with small-scale businesses to large corporations. Polaris, Nikon, The Portland Trailblazers, and Mitsubishi are some of the clients using the business solution to improve their customer service and linkage.
Microsoft Dynamics can be deployed as an on-premise application within the business network. The synchronization with current modern technologies offers a wider range of usability to meet needs of field operations. Total ownership and implementation are simple and quick with different packages to meet the design and size of the organization.
Aside from the cost-effective benefit of Microsoft Dynamics CRM, users can also take advantage of the onsite or online training and demonstration. Full customer support is ensured by Microsoft to deliver technical and administrative aid to new users of the enterprise solution.
There are several features, and product highlights business management can enjoy with Microsoft Dynamics CRM. The business solution is customizable to meet the current environment of the organization. Users can easily configure rules, define fields, and customize entities for their easy interpretation and navigation. Marketing strategies are improved with the capability to compare and relate contacts and leads. On the other hand, Microsoft Outlook integration allows users to communicate with other members of the organization, and even external contacts. Bulk email capability integrates with MS Office tools and essentials like Excel and Word.
The improved user interface of Microsoft Dynamics CRM provides a simplified layout which allows better dashboard visualization. Pop-ups offer alerts that elicit attention and response from business managers and executives. Graphs and pivot tables present relevant information concerning raw business transactions. For proximity and simplicity of use, field searching is allowed through the data filter.
The data importing wizard allows the user to import data, entities, leads, and accounts into the Microsoft Dynamics CRM seamlessly. The smooth transition saves time in uploading marketing information and profile contacts of existing and new customers. As complement of the data importing wizard, Microsoft Dynamics CRM’s reporting wizard promotes reporting schedules through customized fields. Even if the system is offline, the reporting wizard still works local data stores and centers.
The business manager can see the overview of the business workflow. The web user interface and the strength of MS Outlook provide a powerful end-to-end access to the work management of the business. For instance, a sales representative working in the field can create a workflow opportunity while in the operation.
With Microsoft Dynamics CRM, administrators can work with managed solutions to create security, authorizations, workflow templates, and other important peripherals of the business management. The SharePoint integration offers a seamless library management to ensure detailed table-structures.
Microsoft Dynamics CRM 5.0 works with the current demand of global trade. It is a multilingual business solution with integration in more than 40 languages and regional markets.
