Metrix Software Customer Relationship Management
Metrix offers a genius set of applications designed specifically companies providing field services their clients. It automates various processes so entrepreneurs will notice improved productivity within their general operation.
The working core in field service companies is proper scheduling and assigning the right people and equipment to complete the job. With the help of this cloud-based application, scheduling is made easier as it automates and integrates other records to accomplish job orders. Aside from scheduling, Metrix also records other elements needed for providing the service like service parts and equipments used. Recording these details updates company’s inventories to see which parts were often requested for repairs or service. This will also help them stock up on parts so they will have for any job request from clients.
Metrix interface is organized to help entrepreneurs see their businesses’ progress. They want to achieve positive customer feedbacks to gain more clients in the future and be successful in the industry. This program delivers reports on jobs done together with essential details like updated warranty records and costs obtained in the business.
System is automated right from the start as a job order is deployed up to the time when personnel reported to get the job done. With fast deployment and dispatch procedures, service providers will be able to do the job fast and schedule the next tasks to work on for staff. While being fully automatic, Metrix also ensures that the overall service and workflow remains organize for easy decision making in doing the business.
One of the good things about Metrix is its programs are fully customizable. Naturally, businesses have different nature and workflow systems. What businesses want is to match their purchased software solution with their profiles to guarantee systematic operation and ease of use. User interface can be customized depending on the user whether they are clerks or company managers.
Metrix guarantees low upfront costs on investing the program. The product is offered at monthly per user fee, which can provide utmost financial benefit for different business size and type concentrating field service. After a company decided to add a new user, they simply need to follow procedures to add users with ease to utilize the program. Moreover, Metrix’s flexibility assures company that the program will grow with their demands as their companies expands. They can enjoy the same application with improved capabilities and new owners without having problems with the overall setup.
While the application system works effectively in a real-time manner, it’s also designed to be free from extensive maintenance. Experts developed the program that ensures entrepreneurs will get the best value in terms of convenience while working accurately for the company.
Metrix is a proven superior program to use when it comes to providing field services. This program will work with different companies working on different industries like medical, technological, telecommunications and a lot more. Fully automated system that doesn’t only help in scheduling but also in monitoring expenses, returns, and warranties to keep the operation going without problems.
