Personal, Professional and Career Development

Personal, Professional and Career Development


Introduction
            The transition from academic to professional life is an exciting shift of interest and focus, which demands proper career-life planning, intensive understanding of personal development and growth, adaptive skills in the workplace, and a great deal of decision making or problem solving. In the perspective of an organization, stimulation of personal, professional and career development of employees is a game changer in increasing their effectiveness in the workplace, thereby developing a positive performance (Beausaert, Segers & Gijselaers, 2011). As an MBA student, I come to the crossroad of making sound plans and decisions on how to make myself – my profession and career life – better. This essay will describe my personal goals and career purpose as an evaluate comparison with my current status and my future plan of actions. Insights into the future career development agenda will also be included in this paper with a discussion on values and strengths to be explored for the benefit of career development.
Personal and Career Purpose – How to Achieve Them
            I took a business-related course with the plan of getting an MBA because of a single reason: I want to become an effective manager or a business executive. Academically, I prepared myself for a future job in the business industry. True to it, after getting the bachelor degree, I embarked to an experiential knowledge, but the academic knowledge I had was not enough to keep me going. For that reason, I enrolled in this MBA course. This is a tool that will bridge the gap between the real world and my knowledge. Overall, experience and knowledge prepared me to become an effective leader, manager, or executive of a company, who will have a big impact in changing the landscape of the business environment.
             The end goal of my professional and career development plans is becoming a “personal brand” in the business environment. Why this end goal? All efforts being made today will all be waste if the knowledge and experience gathered won't be shared or won't make an impact to the industry. In essence, achieving the end goal of my professional career would be a testament or a referendum to the experience and knowledge that I gained. The end goal is not just about being a manager or an executive of a company, but it is being a “voice” in the industry that will change the concept of management and how organizations should behave. Simply, becoming an authority in the industry is what the end goal means.
            Yet, achieving the end goal is not easy one. Of course, the foundation work has been ignited with the academic knowledge. This MBA course is a big road paving the achievement of the end goal. All big goals start small. With this, I started with the basic positions in the organization. This way I was able to learn the ropes of business – the real world and not just the discussion of the classroom. If I want to become an effective manager or executive, I need to know what's happening in ranks below me. Being at the bottom of the organizational chart was an experience that set my desire to excel.
            As I pursued knowledge and experience, there were people who made instrumental impact. Foremost, it is to note that academicians were helpful in shaping the theory aspect of my knowledge. And of course, direct supervisors in the workplace and managers were able to draw my attention on how to apply theory into practice. Together, these people were monumental in reshaping the concept of knowledge and experience. Rather than starting out with things my own, the guidance and help of these people were dramatic in making my career path.
            As earlier mentioned, the end goal is a big thing to achieve and there are short term goals to reach. These short term goals are very essential to the end goal. For instance, if I must become an authority in the industry, it is important to become an authority in the organization first and this can only be achieved through climbing the ladder of the organizational chart. If I won't be able to climb the organizational ladder, it would be impossible to be effective in being an authority in the industry.
            To achieve these goals – short terms or end goal – it is important to maintain determination and focus on the goal. These are what needs to happen to achieve the end goal. Without these, it would be impossible to stay on the track and keep the direction toward the goal.
Quality Career Decisions
            Working with an important organization in the Middle East is career move that puts my career goal on track. According to Martin (2010, Forbes), the good thing of working in a large organization is it allows employees to work on various departments or positions, thereby giving employees opportunities to learn and acquire experience. This is so true with my decision to hand on my application to the organization I am working with. With the size of the organization, I was assigned to do various task responsibilities that create a technical and experiential flexibility in me. This is significant because it puts me into a position of knowledge of the business operation as a preparatory for my future managerial goals.
            In the same manner, side from the experiential knowledge brought by my work position, I was also ushered into a better career development with my decision in enrolling myself in the MBA program. While I had great experience and position in the organization, I needed additional knowledge on how to become an effective leader, manager or executive. With this MBA program, I embarked into a journey of being the manager and just a simple employee of the organization. I was opened to the arena or the world of the management and the administration.
            As a person, being in a large organization is motivating and challenging. While I am a flexible person who can work on whatever tasks given, I also understand that in a large organization, I am only competing with myself but with others as well. In this regard, I had to exert extra effort to be effective in my tasks and to stand out. This may sound overly competitive, but this is the reality of the large organization. As much as my end goal is to become a manager, I need to climb the organizational ladder, and I can only do that by being the best of myself and stand out among my colleagues. And it's worth it because of my position at the moment.
            In fact, to maintain my edge, I got myself into the MBA program. I am interested in managing an organization, in directing its course of action and bringing in my ideas into the overall operations of the business. As much as this interests me, I need to get the knowledge on how to accomplish this. As noted earlier, determination and focus on the end goal help to achieve goals in life. Determination and focus on the interest must be properly guided with the career plan.
            As far as I understood this, quality career decisions are anchored on keeping track with the end goal and in utilizing the advantages of the moment. Looking at this perspective, it is important to keep being focused. Several people failed in life because they have several goals and objectives in their career path. I believe in the need of having a singular goal in life. In making quality decision, this singular goal in life will make a strong guidepost. Otherwise, plurality of goals may only dilute goals and objectives.
            While I believe in the need of having a competitive advantage, I believe too much of it should go away. With a mature look of career development, this should not be fueled by the goal of being rival with other people. I need to become an effective manager, I need to get this thing out to ensure that my decisions are sound and grounded on proper rational rather than on emotional attachments.
            Evaluating my actions and the course direction of my career, I can say that I have stayed in the path to achieve my end goals. In terms of learning, both the academic and experiential knowledge have been beneficial in keeping me adept and abreast with the demand of my future career goal. In fact, I can connect some of the experiential knowledge that I had with the academic learning that I acquired with the MBA course I am enrolled. With the aid of the combination of theory and practice, I can say that my learning goals are starting to take shape as part of my preparation for better opportunities in the future. This is a good start to turn the direction toward becoming an executive and authority of the industry.
            Now with the learning goals achieved, I am ready to take tasks that are purely managerial and administrative. In a sense, everything is starting to take shape because I am more equipped with knowledge and experience for the job. If I am going to divide my career development agenda, it is easy to create objectives. Mainly, the first division of the agenda is to acquire enough knowledge, and second to use this knowledge to become effective in the work area. The final phase of the career agenda is to excel in the managerial area and become effective in this area as the ladder to become an authority in the business industry. Through achievement of the learning goals, it is easier to become effective in the work area to achieve the end goals.
            Actually, the learning goals and the work experience are two aspects of being a leader. In becoming a manager or an executive, it is necessary to translate goals and objectives into actions through facts and information. This could only be achieved if I get enough knowledge and experience. It would be impossible to lead or manage people in the workplace if I don't have the knowledge of the business, or how employees behave. This means that in order for one to become effective in a supervisory or managerial job, it is important to get enough knowledge and skills, which could be understood with the aid of experience. No manager becomes effective if there is no enough knowledge – both academic and experiential – to guide the person.
            In working with my colleagues, I was able to understand the difficulty of achieving career goals. Yes, in creating a life plan or a career path, there are difficulties to take, especially those driven by personal attitude, values, and behavior. My perspective on how people in the organization behave is driven by the thought of competition. Because of this, I look at workmates with the desire to rival with them. With this, I must build interpersonal relationships that are not driven by this desire. Instead, I need to build relationship with people that are beneficial because I aim to become an effective executive and manager in the future. In this regard, I will be able to make proper problem solving that will create sound decision making process.
Conclusion
            As a person, I have learned that there are attitudes and values that are beneficial to the career plans of a person. But there are also values that should be avoided because they can be detrimental to the flow of the person's career path. With this, it is important to balance these attitudes and values in order to keep things in the right perspective and to achieve goals. Personal development is very important if one wants to grow in the career and professional path taken.
            As a professional, it is very important to acquire enough knowledge before embarking to decision making. Professionalism in the workplace demands the use of facts and information to create decisions. Only with knowledge can a person become effective in the workplace. In terms of career development, it is very important to combine personal attitudes and values with professional skills.
References:
Martin, C. (2010). Weighing the Pros and Cons of Working for a Large Company. Retrieved             from http://www.forbes.com/sites/work-in-progress/2010/04/23/weighing-the-pros-and-     cons-of-working-for-a-large-company/
Simon Beausaert , Mien Segers & Wim Gijselaers. (2011). The use of a personal development          plan and the undertaking of learning activities, expertise-growth, flexibility and     performance: the role of supporting assessment conditions, Human Resource   Development International, 14:5, 527-543










































NetSuite Partner Relationship Management Analysis Comparative Review with Sage CRM

NetSuite Partner Relationship Management Analysis

Comparative Review with Sage CRM

Introduction

            Partner Relationship Management (PRM), according to Relayware (2014), is "system of methodologies, strategies, software, and web-based capabilities that help a vendor to organize and manage partner relationships." PRM software is designed to enable organizations in the management of their partners with the aid of a streamlined processes, reliable systems, and an interactive system. The need of integrating the business functions for the operation of partner relationship has been around for more than three decades or beyond. Manufacturing companies such as the automobile industry look for ways on how to keep the business operation into a single network rather than having problems on how to handle partners' operation to meet the demand or the quote of the organization.
            Simply, a PRM software is a one-stop system that connect all partners of the production and distribution channels allowing them to access essential data to get their tasks done. The software streamlines functions such as marketing materials, certification controls, collaboration forums, training, product information and more. Since the portal used by the PRM software is a web-based or a cloud architecture, partners, regardless of their locations around the world, can access the system easily.
            Based on the research done by Forrester Research, Inc., NetSuite's Partner Relationship Management (PRM) offers a stronger performance compared to all PRM platforms. In fact, among seven vendors compared by Forrester Research, NetSuite ranks at the top in almost every aspect or feature of PRM (NetSuite Inc. , 2014). This study will investigate the features of NetSuite's PRM compared to Sage CRM software, which is an advanced customer relationship management software with the integration of basic PRM.

Being a Strategy

            According to Relayware (2014), PRM is not just a tool or a system used by the organization, but it is a whole business strategy used to meet the organization's and the partners' needs in order to become effective in managing the demands of customers. If PRM is used properly, it will provide the organization an edge in the competitive business environment with the holistic approach to it as a strategy. In this regard, Forrester Research, Inc ranked NetSuite's PRM at first place in terms of business planning, customer management, geographical scope, business intelligence, corporate strategy, and lead management.
            Business intelligence is the ability of the organization to understand the connection and interrelationship of information or available facts to benefit the organization as a guidepost in making actions for a desired objective (Logi International, Ltd., 2013). NetSuite's PRM works with the lead of customers and use the information gathered from the lead to create essential and relevant interpretation that can be used by the organization for decision making. This means that rather than getting another software to process customers – their behavior, buying pattern, etc – NetSuite's PRM solves the problem by integrating business intelligence and lead management into it. NetSuite's PRM provides a real time tracking of partner leads or referrals within a single network that can create analytic for volume, ROI, and conversion. More than that, NetSuite's PRM also helps to create accurate and data-founded forecast regarding sales, production cycle, and revenue trend.
          
            Compared to NetSuite's PRM, Sage CRM is one of the most advanced PRM-CRM software available. This software also boosts capability in business intelligence and lead management, wherein it directs the operation of the organization from the lad management analysis to closing sales. With the aid of proper data collection and analysis, Sage CRM helps to create decisions that are accurate and real time (Sage Software, Inc., 2014). In the same manner, with the aid of Sage CRM, forecasts on sales are made to aid partners in dealing with demands of production and distribution systems, as noted earlier. How this work? When partners get knowledge of market movement, they will be guided on how to approach the market. In the same manner, when the vendor knows what's happening in the field (as partners give data), the vendor will be able to act properly in terms of pricing competitive advantage and in the production.
            Another aspect of PRM's capability to ensure accomplishment of its strategy is the power of coordination and communication (Grant, 2012). NetSuite's PRM works with sales tracking and order management. It is important for partners to know real time data regarding orders and pricing. With this platform, partners spread around the world can now access information of orders, the pricing, campaigns and discounts (NetSuite, Inc., 2014). NetSuite's PRM's principle is simple: Partners should know what's happening to its partners so they could work together toward achievement of the desired goal.
            In fact, NetSuite's PRM also provides a way for partners to download or get information regarding the product easily. With the aid of the sales and marketing library, vendors can give their partners the chance to get access to a library of resources that can be used in marketing the product such as product fact sheets and other sales materials. As noted earlier, the goal of this PRM software is to build a collaborative network between the vendor and its partners to increase their integration and their organizational performance. Rather than just making it hard for partners to get in touch with materials that can be used for marketing, the portal speeds up their coordination without the thick and complex structural difficulties.
            On the other hand, Sage CRM offers communication solutions to its customers and partners. In fact, with this portal, customers are considered as partners of the vendor's growth (Sage Software, Inc., 2014). This demands for communication from and to the customer. By building a communication channel, customers' needs will be responded immediately. In fact, the network uses social media networks and email communication to expand the materials that could be passed on the customer or partner.
            The good thing about Sage CRM is its service and support system. In this era of competition in the market, partner needs the support necessary for them to move around. A real time support is important because a single delay in communication may lead to wrongful actions of those in the field. Vendors have to keep the communication open because a single wrong information may lead to a series of multiplied impact affecting the business' reputation. Yet, NetSuite's PRM also provides a strong support for its partners – and this support is a global one to cope with the demand of global business environment.

As a Collaborative Tool

            NetSuite's Partner Relationship Management software is really about collaboration, as already mentioned earlier (NetSuite, Inc., 2014). This is the core of the software. With the business functions integrated into this network, the software is already an integral solution to the needs of organizations. But add to that, this software is built to ensure that businesses that are building partnership with distributors or agents will be able to comply with the demands of the competitive business environment. As a collaborative network, it enables vendors to empower their partners or distributors (and even customers) to become effective channels of the organization to reach out customers of the market.
            NetSuite, Inc. (2014) wrote that "companies benefit from real-time visibility into the entire partner marketing and sales process—from opportunity to order to commission—helping organizations to cultivate an educated, enabled and productive channel that dramatically expands revenue and market opportunities." Rather than just leave partners or distributions hanging after they receive their orders and the vendor's responsibility also ends, NetSuite's PRM extends the role of the vendor and the partners become collaborators of the growth. This means that if the partner succeeds, the vendor also gets the benefit.
            This is also the goal of Sage CRM, which even has developed the Sage CRM Mobile Solutions, to help partners or teams in accessing critical customer information that will help them in effectively closing sales ( Sage Software, Inc., 2014 ). With updated information regarding customers, partners and teams will be able to know what to do to increase sales. This is empowerment of those who are in the field. While the vendor acts as the overall manager, it enables those who are under its network to become effective market leaders.

Conclusion

            Partner relationship management helps vendor to have proper attitude and behavior toward partner. With demand for collaborative marketing programs, NetSuite's PRM and Sage CRM helps to enhance the automation of the entire process - schedules, media and marketing plans, campaign strategies, assets and online marketing with brochures. What PRM does is build a lasting partnership or intimate relationship with those who really deals with customers. Partners and distributors who worked with the customer should be given premium because they are the ones that are making it possible for the vendor to enjoy financial success in the market – and with PRM, this empowerment is made.
            However, with the demand of today's environment, Sage CRM combines PRM with CRM to meet demands of communication. Social media and close communication through a multi-channel network increase the way communication is created with partners and the organization. In fact, with this competition in the market, stronger channels must be built to ensure loyalty. Advanced PRM and the combination of CRM will be the best way to meet the demands of the market. NetSuite has been updating its PRM and it heading to become a CRM platform with additional services and capabilities.

References

Grantt, T. (2012). Channel Readiness Blog. Retrieved from http://www.logicbay.com/blog/bid/80400/What-is-PRM-Software
Logi International, Ltd. (2013).Business Intelligence Defined. Retrieved from        http://www.logianalytics.com/bi-encyclopedia/business-intelligence
NetSuite Inc. (2014). NETSUITE PARTNER RELATIONSHIP MANAGEMENT (PRM)    RECOGNIZED AS A STRONG PERFORMER IN PRM PLATFORMS REPORT BY        LEADING ANALYST FIRM. Retrieved from             http://www.netsuite.com/portal/press/releases/nlpr12-17-13.shtml
Relayware. (2014). What Is PRM and What is it Becoming? Retrieved from             http://www.relayware.com/solutions/hi-tech/what-is-prm/   
Sage Software, Inc. (2014). SAGE CRM. Retrieved from http://na.sage.com/us/sage-crm